Last Updated: June 16, 2026
Welcome to Serenova Jewels. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order.
Information We Collect
When you place an order or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Order Details
- IP Address and Browser Information
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order updates
- Improve our website and services
- Prevent fraudulent activities
- Comply with legal obligations
Cash on Delivery Orders
For Cash on Delivery (COD) orders, we collect the necessary information required to process, confirm, and deliver your order.
Cookies
Our website may use cookies to enhance your browsing experience, remember preferences, and analyze website traffic.
You can disable cookies through your browser settings if you prefer.
Third-Party Services
We may use trusted third-party services such as:
- Shipping and delivery providers
- Website analytics services
- Advertising partners including Google AdSense
These third parties may process information according to their own privacy policies.
Google AdSense
We may display advertisements through Google AdSense. Google may use cookies and similar technologies to serve ads based on your interests and previous visits to websites.
Users can manage ad preferences through Google’s advertising settings.
Data Protection
We take reasonable security measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be 100% secure.
Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your personal information where permitted by law
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect information from children.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: support@serenovajewels.shop
Website: serenovajewels.shop
